Crowdsourcing for Reminiscence Chatbot Design

Svetlana Nikitina Maurizio Marchese Marcos Baez Fabio Casati

In this work-in-progress paper we discuss the challenges in identifying effective and scalable crowd-based strategies for designing content, conversation logic, and meaningful metrics for a reminiscence chatbot targeted at older adults. We formalize the problem and outline the main research questions that drive the research agenda in chatbot design for reminiscence and for relational agents for older adults in general.