@Article{jaccheri98:eliciting,
    author  = {Maria Letizia Jaccheri and Gian Pietro Picco and Patricia Lago}, 
    title   = {{Eliciting Software Process Models with the $E^{3}$ Language}}, 
  journal =      {ACM Transactions on Software Engineering and Methodology (TOSEM)},
  year =         1998,
  month = oct,
  volume = 7, 
  number = 4, 
  pages = {368--410}
}