Innovation cockpit: a dashboard for facilitators in idea management

Marcos Baez Gregorio Convertino

We present the design of a dashboard for facilitators in Idea Management Systems (IMS), an emerging class of collaborative software for business organizations or local geographic communities. In these systems, users can generate, share, judge, refine, and select ideas as part of a grassroots process. However, a class of users that lacks adequate support in current IMS are the facilitators. Their role is to help the best ideas to emerge and grow, while balancing the judgments of the crowd with those of the managers or the community leaders. We show how the dashboard helps facilitators in making more efficient and effective decisions in situations where the selection and judgment become prohibitively lengthy and time consuming.