Ilya Zaihrayeu, German Toro del Valle, Juan Pane, Pierre Andrews
7th International Conference on Semantic Systems
September 2011
Corporate portals, such as the one used by the Telef\‘onica group, make an important integral part of the enterprise infrastructure, facilitating the creation, sharing, discovery and consumption of enterprise assets through blogs, news, forums, documents and information in general. However, as the amount of data grows, it becomes much more difficult to access the right asset in the precise moment when it is needed. Annotation systems try to address this problem to a certain extent by allowing the users to collaboratively annotate assets using tags so they can be found more easily by reusing these tags in queries. However, this model often falls short due to mismatches in the vocabularies of different users who use synonymous, polysemous, or more specific (or general) terms in tagging and searching. In this paper we: (a) provide an analysis of the corporate portal of the Telef\’onica group; (b) identify requirements for a semantics-based annotation system that is capable of addressing the above-mentioned shortcomings; © define a semantic annotation model that meets the requirements; (d) provide the details of the implementation of the annotation model for the Telef\’onica portal; and (e) report the results of an initial evaluation of a concept-based search enabled by the model.
This work has been partly supported by the INSEMTIVES project FP7-231181.
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