Consulting activities within project: "Problematiche di Knowledge Management in TSF"
TSF II - KM DIT-PRJ-03-008
Status NOT active project
DISI role Coordinator
Project type Industrial Project
Dimension National
Acquisition date 2004-05-31
Start date 2004-05-31
End date 2004-12-31
SAP code 30100753
Project details
Project astract The project aims to analyze knowledge management issues in a Trenitalia's department, called UTMR (Unita' Tecnologie Materiale Rotabile) and to design and implement a system able to support the organization with respect to such theme. The project is in collaboration with TSF (Tele Sistemi Ferroviari), the Company of the Telecom Italia and Finsiel Group dedicated to the Information & Communication Technology market for the Transport sector. Its core competence grounds on a deep knowledge of problems relating to the world of transport. The KM problems pointed out by our analysis in UTMR department are strongly related to semantic heterogeneity, since the department is made up of several groups, each with its own point of view, its own language, its own way of doing things. This heterogeneity plays often as a barrier in performing those organizational tasks where collaboration and communication are required.
Keywords distributed knowledge management, technological aspects, organizational aspects
Fundings 19200 €